Facing reality: Communicating and managing achievable aesthetic outcomes While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that reconstructive work did not meet their expectations. Through thoughtful communication, dentists have opportunities to mitigate patient... November 08, 2022 RM Matters Patient Care & Communication Risk Management Essentials
Failed Appointments Letter Sample letter to a patient who continues to miss dental appointments to address needs and consequences October 23, 2015 Sample Forms Alaska Arizona California Hawaii Idaho Illinois Minnesota Montana Nevada New Jersey North Dakota Oregon Pennsylvania Tennessee Washington Documentation General Liability Updated
Fillings Discussion and informed consent form for fillings December 13, 2017 Informed Consent Chinese English Hmong Japanese Korean Russian Spanish Tagalog Traditional Chinese Vietnamese Fillings
Gingival Graft Discussion and informed consent form for a gingival (gum) graft October 21, 2015 Informed Consent Chinese English Hmong Japanese Korean Russian Spanish Tagalog Traditional Chinese Vietnamese Gingival Graft
Glossary of insurance terms A crash course in insurance terms. Simple explanations that will help you better understand your policies. June 08, 2026 Insurance 101
Handle With Care: Minimizing Risk With Short-Term and Traveling Patients Treating “snowbirds,“ college students or patients who present only on an emergency basis can be challenging. As the “secondary“ general dentist, you have more liability exposure than the dentist who is performing their... January 01, 2022 RM Matters Patient Care & Communication Risk Management Essentials
Handling Conflicts With Confidence: Tools To Reduce Tension and Risk Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises. June 26, 2025 RM Matters Employment & Managing a Team Patient Care & Communication
Haste, Pressure and Staffing Shortages Contribute to Costly Mistakes Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention... January 08, 2023 RM Matters Employment & Managing a Team Risk Management Essentials
Health History Sample form for capturing a patient's health concerns and medical history October 23, 2015 Sample Forms Alaska Arizona California Hawaii Idaho Illinois Minnesota Montana Nevada New Jersey North Dakota Oregon Pennsylvania Tennessee Washington Topic Documentation General Liability Patient Care
Health History Guidelines Best practices and considerations for health history form intake, review, and updates December 07, 2023 Reference Guides General Liability Patient Care