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RM Matters

Being informed to navigate new risks matters to you and your practice: Each article in our ongoing series explores a single developing topic in dentistry.

When Patients are Angry: De-escalation and Risk Mitigation are Vital Tools

Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates...

Minimize Risk of Bloodborne Pathogen Exposure Through Education and Planning

To be compliant with state and OSHA standards, dental practices are required to train any team member who may be...

Patient Dismissals: Why, When and How

Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s...

Invest in interviewing to reduce risk of bad hires

Dental staffing shortages may make it tempting to offer a position to the first person who turns in an application,...

Best Practices for Hiring the Right Employee

When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their...

Minimizing Risk While Giving Back to Your Community

Giving back by volunteering life-changing dental treatment can be one of the most rewarding aspects of your...

The Employee Handbook: An Important Tool for Communicating Employment Conditions and Expectations

Prioritizing job duty training over educating new employees about crucial office policies can lead to...

Handle With Care: Minimizing Risk With Short-Term and Traveling Patients

Treating “snowbirds,“ college students or patients who present only on an emergency basis can be...

Celebrate Safely: How to Minimize the Liability Risks of Office Parties

With so much effort going to COVID risk mitigation, it's understandable that dentists may overlook some of the...

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Access a dentistry-focused risk management articles, guides, sample letters, informed consent forms and more.