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RM Matters

Being informed to navigate new risks matters to you and your practice: Each article in our ongoing series explores a single developing topic in dentistry.

Your Practice Online: Mitigating Defamatory Dental Patient Reviews

If you believe you have received an unfair or inaccurate review from a patient, follow the guidance of...

The Crucial Role of Adequate Commercial Property Insurance for Dental Businesses

By partnering with an insurer that understands the unique requirements of dental businesses, you can gain peace of...

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Navigating AwDA Compliance: Providing Inclusive Care for Patients with Special Needs

Effective communication and a basic understanding of the Americans with Disabilities Act are important tools to...

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Ensuring Ethical Dental Care: Obtaining Legal Consent for Nonverbal Adults

When it comes to dental treatment, the importance of obtaining proper, legal consent cannot be overstated. Dentists...

More than Money: Weighing the Risks and Benefits of Patient Refunds

When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund...

Hidden Dangers: Ethical and Legal risks of Audio and Video Recording in the Dental Office

The recording of conversations between dentists and patients can pose significant risks to dental professionals,...

Workers’ Compensation and Premiums: What You Need to Know

TDIC, like other insurance companies, utilizes a formula that includes type of work and payroll audits to determine...

Positive communication in the dental practice reduces risk and improves outcomes

A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints....

Haste, Pressure and Staffing Shortages Contribute to Costly Mistakes

Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the...

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Access a dentistry-focused risk management articles, guides, sample letters, informed consent forms and more.