The discussions and debates during and after election season can impede productivity and create potential risks, but practice owners can take the lead by asking patients and staff to leave political discussions at the door. Establish boundaries...
Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences...
Approach instances of substandard work with empathy and objectivity. Gather a thorough patient history and concrete evidence before making any decisions and adhere to the ADA code of ethics.
Patient and case selection is an essential component of a dental practice. TDIC risk management analysts explain how being selective in patients you accept into your practice helps to avoid costly risks.
Special considerations are warranted for patients of advanced years, especially those who are medically compromised. Learn the necessary precautions to ensure they remain safe in your practice.
Dental professionals can confidently give back as volunteers by understanding how and when professional liability policies cover them, including at organized events and community programs, during emergencies and when providing services to family...
Impassioned political debates can create an uncomfortable environment for both staff and patients. Practice owners should develop a professional code of conduct prohibiting such discussions.
Performing dental treatment on one patient that was intended for another can yield calamitous results. Define and document the ways your whole office team verifies patient information.
Dealing with re-treatment can be a difficult issue, especially when the dentist who originally treated the patient is no longer with the practice. Put patients first and document a business associate agreement to define expectations and...
A crucial aspect of HIPAA compliance involves preventing privacy violations. Risk management analysts offer insights into how privacy violations can occur, practical strategies for maintaining compliance and what you can expect if your dental...