If you believe you have received an unfair or inaccurate review from a patient, follow the guidance of TDIC’s risk management experts to create a plan of action to address defamatory online reviews.
By partnering with an insurer that understands the unique requirements of dental businesses, you can gain peace of mind knowing that your practice and assets are well protected. Take the time to review your carrier and policy to ensure your...
Effective communication and a basic understanding of the Americans with Disabilities Act are important tools to reduce risk and improve care for patients with special needs. One call to TDIC’s Risk Management Advice Line illustrates how...
When it comes to dental treatment, the importance of obtaining proper, legal consent cannot be overstated. Dentists often face unique challenges in obtaining consent to treat adults who are nonverbal or unable to provide consent on their own due...
When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what...
The recording of conversations between dentists and patients can pose significant risks to dental professionals, including potential HIPAA violations, loss of control over the use of the recording and legal issues related to consent. Dentists...
TDIC, like other insurance companies, utilizes a formula that includes type of work and payroll audits to determine workers’ compensation premium costs for their insureds. Learn how the payroll reporting system works, and how TDIC supports...
A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways...
Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention...
The Dentists Insurance Company (TDIC) has noted an increase in calls to its Risk Management Advice Line from dentists who are facing AwDA digital accessibility lawsuits. Read more about the law and reasonable accessibility as well as the risks of...