Romantic Relationships with Patients: Your Obligation as the Employer In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of... July 03, 2025 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials
Handling Conflicts With Confidence: Tools To Reduce Tension and Risk Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises. June 26, 2025 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Ransomware on the Rise: Steps to Protect Your Practice and Systems from Cyber Disruption A practice system compromised by cyberattack can mean no access to schedules, billing or patient records. TDIC’s Risk Management analysts share steps you can take to protect your systems, prevent cyber incidents and responsibly respond to a... June 25, 2025 RM Matters Property and Practice Ownership Risk Management Essentials
Romance, Risks and Regret: The Drama of Interoffice Dating Outside the workplace, romance may know no bounds. But if an office romance ends badly, the collateral damage could be much more than you or your practice’s reputation can afford. June 20, 2025 RM Matters Property and Practice Ownership Risk Management Essentials
Effective Communication Improves Job Satisfaction, Employee Retention In the dental practice, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improves job satisfaction and helps mitigate potential employment-related claims. March 31, 2025 RM Matters Employment and Managing a Team Risk Management Essentials
Depression Awareness and Response in the Dental Practice Dentists and their teams are in a unique position to observe patients regularly and can be the first to notice the signs of mental distress. It’s crucial for dental offices to prioritize awareness and training, establish robust assessment... March 17, 2025 RM Matters Patient Care and Communication Risk Management Essentials
Workers’ Compensation: Quick Reporting Required With Employee Injuries In their roles as employers, practice owners are obligated to report workplace injuries immediately. Delaying by taking a “wait and see” approach may potentially further an employee’s injury and lead to problems should a claim... February 25, 2025 RM Matters Employment and Managing a Team Insurance 101 Risk Management Essentials
Keeping Dental Practice Payments Safe and Secure Whether processing credit cards or peer-to-peer payments, does your dental office have the right protections in place? Learn security, privacy and fraud prevention for steps to keep your practice and its finances safe. December 23, 2024 RM Matters Property and Practice Ownership Risk Management Essentials
Wheelchair to Dental Chair: Safe and Smooth Patient Transfers Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients... December 20, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Navigating the Risks of AI-Enhanced Dentistry The integration of AI into dentistry is an exciting advancement that holds promises of improved patient outcomes and streamlined operations. TDIC’s Risk Management analysts explain the risks associated with AI use and share tips for... December 10, 2024 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials