Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe...
To be compliant with state and OSHA standards, dental practices are required to train any team member who may be exposed to bloodborne pathogens. TDIC has resources available to support your practice in achieving compliance.
Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s Advice Line showcase the unique complexities of dismissing patients prior to completion of treatment.
Dental staffing shortages may make it tempting to offer a position to the first person who turns in an application, but a measured approach to hiring is recommended. Time and planning invested in your practice’s hiring process will save you...
When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their shortcomings. Protect your practice by implementing effective processes to find and hire solid employees.When your staffing needs are...
Giving back by volunteering life-changing dental treatment can be one of the most rewarding aspects of your professional life. Don’t let confusion about liability coverage stand in the way of your volunteer efforts.
Prioritizing job duty training over educating new employees about crucial office policies can lead to miscommunication and increased risk of misconduct. Minimize risk by documenting your practice’s employment policies, with resources from...
Treating “snowbirds,“ college students or patients who present only on an emergency basis can be challenging. As the “secondary“ general dentist, you have more liability exposure than the dentist who is performing their...
With so much effort going to COVID risk mitigation, it's understandable that dentists may overlook some of the potential risks that office celebrations may pose to the practice. Participation, employee dynamics and labor laws all come into...
Outside the workplace, romance may know no bounds. But, if an office romance ends badly, the collateral damage could be much more than you or your practice’s reputation can afford.