TDIC, like other insurance companies, utilizes a formula that includes type of work and payroll audits to determine workers’ compensation premium costs for their insureds. Learn how the payroll reporting system works, and how TDIC supports...
A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways...
Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention...
The Dentists Insurance Company (TDIC) has noted an increase in calls to its Risk Management Advice Line from dentists who are facing AwDA digital accessibility lawsuits. Read more about the law and reasonable accessibility as well as the risks of...
While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that reconstructive work did not meet their expectations. Through thoughtful communication, dentists have opportunities to mitigate patient...
In dentistry, optimal patient safety exists when all members of the dental team actively work together to ensure the well-being of each patient. When a crisis does arise, a prepared team is an effective team.
Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by...
Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe...
To be compliant with state and OSHA standards, dental practices are required to train any team member who may be exposed to bloodborne pathogens. TDIC has resources available to support your practice in achieving compliance.
Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s Advice Line showcase the unique complexities of dismissing patients prior to completion of treatment.