While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that reconstructive work did not meet their expectations. Through thoughtful communication, dentists have opportunities to mitigate patient...
While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that reconstructive work did not meet their expectations. Through thoughtful communication, dentists have opportunities to mitigate patient...
In dentistry, optimal patient safety exists when all members of the dental team actively work together to ensure the well-being of each patient. When a crisis does arise, a prepared team is an effective team.
Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by...
Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe...
To be compliant with state and OSHA standards, dental practices are required to train any team member who may be exposed to bloodborne pathogens. TDIC has resources available to support your practice in achieving compliance.
Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s Advice Line showcase the unique complexities of dismissing patients prior to completion of treatment.
Dental staffing shortages may make it tempting to offer a position to the first person who turns in an application, but a measured approach to hiring is recommended. Time and planning invested in your practice’s hiring process will save you...
When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their shortcomings. Protect your practice by implementing effective processes to find and hire solid employees.When your staffing needs are...
Giving back by volunteering life-changing dental treatment can be one of the most rewarding aspects of your professional life. Don’t let confusion about liability coverage stand in the way of your volunteer efforts.