Are Your Patients Who They Say They Are? Preventing Medical Identity Theft Just as dental offices are obligated to prevent financial identity theft by protecting patients’ personal data, they also need to understand medical identity theft and how to prevent it. Learn simple steps to take at the front desk to... November 01, 2023 RM Matters Property & Practice Ownership Risk Management Essentials
Balance and Boundaries: Ethical and Legal Considerations When Terminating Dental Practice Employees Employee termination can be a difficult and sensitive matter, but there are times when it becomes necessary to preserve the safety, integrity and reputation of your practice. TDIC’s risk management analysts caution dental practice owners to... May 14, 2024 RM Matters Employment & Managing a Team Risk Management Essentials
Bartering Your Dental Services? Get It in Writing For dentists, bartering can lay the groundwork for a liability claim if things don't go as planned. Should you decide to barter treatment, the details must be clear and documented on paper so each party upholds their end of the agreement. November 27, 2024 RM Matters Patient Care & Communication Risk Management Essentials
Best Practices for Hiring the Right Employee When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their shortcomings. Protect your practice by implementing effective processes to find and hire solid employees.When your staffing needs are... April 01, 2022 RM Matters Employment & Managing a Team Risk Management Essentials
Considerations for Safe Celebrations this Holiday Season With a thoughtful approach to creating written guidelines and modeling appropriate professional behavior, employers can create an atmosphere that is both celebratory and safe for all. TDIC’s risk management experts offer sound advice to... November 27, 2023 RM Matters Employment & Managing a Team Property & Practice Ownership Risk Management Essentials
Data Backup and Cybersecurity Software for Dental Practices Along with a robust cyber liability insurance policy, cybersecurity software and data backup serve as essential elements in your practice’s cyberattack prevention and recovery plan. October 09, 2024 RM Matters Property & Practice Ownership Risk Management Essentials
Digital accessibility lawsuits are on the rise: Is your website AwDA compliant? The Dentists Insurance Company (TDIC) has noted an increase in calls to its Risk Management Advice Line from dentists who are facing AwDA digital accessibility lawsuits. Read more about the law and reasonable accessibility as well as the risks of... December 02, 2022 RM Matters Property & Practice Ownership Risk Management Essentials
Ensuring Ethical Dental Care: Obtaining Legal Consent for Nonverbal Adults Obtaining proper, legal consent for nonverbal adults is of paramount importance in the dental practice. By becoming familiar with local laws, employing effective communication strategies, involving caregivers and advocate, and maintaining... August 08, 2023 RM Matters Patient Care & Communication Risk Management Essentials
Facing reality: Communicating and managing achievable aesthetic outcomes While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that reconstructive work did not meet their expectations. Through thoughtful communication, dentists have opportunities to mitigate patient... November 08, 2022 RM Matters Patient Care & Communication Risk Management Essentials
Handle With Care: Minimizing Risk With Short-Term and Traveling Patients Treating “snowbirds,“ college students or patients who present only on an emergency basis can be challenging. As the “secondary“ general dentist, you have more liability exposure than the dentist who is performing their... January 01, 2022 RM Matters Patient Care & Communication Risk Management Essentials