Seminars & eLearning

Essentials of Patient Record and Documentation

This course is designed to provide important and insightful recommendations on timely and accurate chart documentation.  Gain a comprehensive understanding of issues presented when chart entries are the subject of an investigation or complaint.   

Objectives: 

• Understand where to document patient incidents
• Requirements for transitioning to digital records  
• Learn timely documentation and how to properly addendum chart notes 

Communication, Care and Clear Protocols at Oregon Dental Conference

Can’t wait to see you at the Oregon Dental Conference April 13-15!

Be sure to register in advance for TDIC’s in-person Risk Management seminar, Communication, Care and Clear Protocols: Ensuring Safety for Patients of Every Age. 
 
Course attendees will earn 3.0 units C.E. – plus a 5% professional liability premium discount for two years. *  

This seminar will take place at Oregon Dental Conference in Portland, OR. Please register through the Oregon Dental Conference registration page. 

Communication, Care and Clear Protocols - CA and AZ

When patients establish their care with you, they entrust you with their dental health and expect a level of competency and professionalism that is worthy of that trust.  It is your professional obligation to provide services within the appropriate standard of care to increase the potential of an optimal treatment outcome while ensuring patient safety. RM19 Communication, Care and Clear Protocols: Ensuring Safety for Patients of Every Age is designed to share best practices informed by real world calls and TDIC cases. Understand the importance of properly maintaining thorough health history forms, obtaining and documenting appropriate consent and implementing protocols for in office dispensing of products to reduce potential for complaints, claims or lawsuits. Learn how to apply critical communication skills when untoward and unexpected events, injuries or serious complications occur. 

After completing this course, you will be able to:

• Conduct more effective informed consent discussions with patients, their representatives or legal guardians.
• Establish protocols to review the patient’s medical history and implement controls for dispensing products.
• Enhance communication skills to increase patient safety and the potential for optimal treatment outcomes.  

Website Compliance Lawsuits: What You Need to Know at CDA Presents

This course will provide information to assist dentists with identifying website issues that are becoming the focus of Americans with Disabilities Act (AwDA) lawsuits. We will provide an overview of AwDA trending lawsuits and explain how websites are an extension of your business that require accessibility. We will discuss employing a proactive approach to ensure ongoing website compliance.   

Learning outcomes:

• Gain a better understanding of the legal vulnerabilities
• Identify changes you can make now
• Understand why these lawsuits are trending 

This seminar will take place at CDA Presents in Anaheim, CA. Please register through the CDA Presents registration page. 

Workers’ Compensation: Risk Management Best Practices at CDA Presents

This course will provide an overview of workers’ compensation and when to open a claim. We will take a deeper dive into TDIC’s workers’ compensation process, review workers’ compensation data and discuss techniques you can implement in your practice to reduce your work-related risk.

Learning outcomes:

• Discuss Workers’ compensation insurance and why you must have it
• How to handle interactions with employees when they report ill or injured
• Give an overview of some Risk Management strategies to prevent a claim

This seminar will take place at CDA Presents in Anaheim, CA. Please register through the CDA Presents registration page. 

Communication, Care and Clear Protocols at CDA Presents

When patients establish their care with you, they entrust you with their dental health and expect a level of competency and professionalism that is worthy of that trust.  It is your professional obligation to provide services within the appropriate standard of care to increase the potential of an optimal treatment outcome while ensuring patient safety. RM19 Communication, Care and Clear Protocols: Ensuring Safety for Patients of Every Age is designed to share best practices informed by real world calls and TDIC cases. Understand the importance of properly maintaining thorough health history forms, obtaining and documenting appropriate consent and implementing protocols for in office dispensing of products to reduce potential for complaints, claims or lawsuits. Learn how to apply critical communication skills when untoward and unexpected events, injuries or serious complications occur. 

After completing this course, you will be able to:

• Conduct more effective informed consent discussions with patients, their representatives or legal guardians.
• Establish protocols to review the patient’s medical history and implement controls for dispensing products.
• Enhance communication skills to increase patient safety and the potential for optimal treatment outcomes.  
   

This seminar will take place at CDA Presents in Anaheim, CA. Please register through the CDA Presents registration page.