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Learn to manage risks and earn C.E.

Join in live and on-demand courses, based on real cases and designed by dentistry-focused risk management experts. Choose the learning format that works for you.

Looking for help signing up or accessing a course? Check our Risk Management Tools & C.E. FAQs.

What are your course options?

Stay ahead of emerging risks in dentistry by attending our current seminar, and earn a 5% professional liability discount.*

Choose from our library of past seminars across risk management topics and earn C.E. online anytime.

A seminar designed to reduce your risks

When patients establish their care with you, they entrust you with their dental health and expect a level of competency and professionalism that is worthy of that trust.  It is your professional obligation to provide services within the appropriate standard of care to increase the potential of an optimal treatment outcome while ensuring patient safety. RM19 Communication, Care and Clear Protocols: Ensuring Safety for Patients of Every Age is designed to share best practices informed by real world calls and TDIC cases. Understand the importance of properly maintaining thorough health history forms, obtaining and documenting appropriate consent and implementing protocols for in office dispensing of products to reduce potential for complaints, claims or lawsuits. Learn how to apply critical communication skills when untoward and unexpected events, injuries or serious complications occur. 

Learning outcomes

After completion of this course, you will be able to:

  • Conduct more effective informed consent discussions with patients, their representatives or legal guardians.
  • Establish protocols to review the patient’s medical history and implement controls for dispensing products.
  • Enhance communication skills to increase patient safety and the potential for optimal treatment outcomes.  

Policyholder benefits

Get expert advice, earn C.E and lock in a 5% Professional Liability premium discount for two years upon completion of the full-length seminar.* 

Live Seminar Schedule

Register now for real-time seminars on trending topics.

Looking for help signing up or accessing a course? Check our Risk Management Tools & C.E. FAQs.

Communication, Care and Clear Protocols - CA

When patients establish their care with you, they entrust you with their dental health and expect a level of competency and professionalism that is worthy of that trust.  It is your professional obligation to provide services within the appropriate standard of care to increase the potential of an optimal treatment outcome while ensuring patient safety. RM19 Communication, Care and Clear Protocols: Ensuring Safety for Patients of Every Age is designed to share best practices informed by real world calls and TDIC cases. Understand the importance of properly maintaining thorough health history forms, obtaining and documenting appropriate consent and implementing protocols for in office dispensing of products to reduce potential for complaints, claims or lawsuits. Learn how to apply critical communication skills when untoward and unexpected events, injuries or serious complications occur. 

After completing this course, you will be able to:

  • Conduct more effective informed consent discussions with patients, their representatives or legal guardians.
  • Establish protocols to review the patient’s medical history and implement controls for dispensing products.
  • Enhance communication skills to increase patient safety and the potential for optimal treatment outcomes.  

What you need to know about Dental Quality Assurance Commission Investigations - WA

This course will provide an overview of the Dental Quality Assurance Commission (DQAC) in the state of Washington and address the regulations that affect dentistry.  Topics will include the regulatory requirements for dental practices within the state of Washington, common issues that will trigger a DQAC investigation and tips and best practices for responding to these investigations. 

Objectives: 

  • Learn how to respond when contacted by the Dental Quality Assurance Commission
  • Know your rights during an investigation
  • Gain a better understanding of Washington’s codes and regulations that govern the practice of dentistry
  • Understand the Dental Commission and its related discipline process 

Additional Seminars

Enjoy 24/7 online learning options for only $25 per seminar and earn 3.0 C.E. units each.

Calibrate Your Risk Radar: Recognizing potential risks in patient care and case selection

Pain & Perception: Reducing nerve injury risks

Caution + Control: Reducing employment liability

Beyond the Science: Patient Emotions in Dentistry

Framework for Positive and Effective Interactions

Charting the Course

Please note: To qualify for TDIC’s Professional Liability premium discount for risk management education, you must complete the current seminar.

Accessing your seminar and earning C.E.

Registration Tips

  • Simply click “Register Now,” sign in or create a profile, and follow the prompts. 
  • Reminder: Even if a course has no fee, you’ll need to add it to your cart to register.
  • You’ll receive a confirmation email with details on accessing your course. 

C.E. Support

  • Upon successful course completion, allow 10 days for your certificate to be ready.
  • Need help signing up or accessing a course? Check our Risk Management Tools & C.E. FAQs.
  • Have additional questions about C.E.? Contact us for assistance.