What began as a rather straightforward follow-up procedure quickly escalated into a patient’s complex request for a refund and access to their medical records. This case study demonstrates how the situation unfolded, where the breakdown in...
An insurance carrier’s ratings, track record and understanding of your unique needs all inform how well they can protect you.
Needlestick injuries are one of the greatest occupational hazards in the dental office. When a sharps injury occurs, practice owners are responsible for managing the exposure. TDIC advises practice owners to have a both prevention and...
Theft within dental practices is surprisingly common and it’s on the rise. Review your bookkeeping structure and implement accounting measures to greatly reduce the probability of falling victim to employee embezzlement, while communicating...
The dental office can be a fast-paced working environment with various distractions that can impede best safety practices. Dental teams should be reminded that taking shortcuts often come at a high cost and implement a timeout before procedures...
Ensuring the safety and health of older adult patients requires several considerations, including their ability to understand treatment options, to provide a current medical history and to participate in the decision-making process.
Learn how to transform recurring paperwork into more secure, organized, and flexible digital formats. Reduce risks of outdated and compromised information, while increasing convenience and accessibility, with a thoughtful approach to paperless...
“Click by” lawsuits based on violations of the Americans with Disability Act are being targeted at dental practices in increasing numbers. Learn what makes a website accessible, your role in compliance and how to reduce your risks.
Every workers’ compensation claim varies, but with each claim, dentists should report the injury to their insurance carrier as soon as possible, maintain contact with their claim adjuster and facilitate open discussions with the employee to...
In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of...