In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of...
Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises.
A practice system compromised by cyberattack can mean no access to schedules, billing or patient records. TDIC’s Risk Management analysts share steps you can take to protect your systems, prevent cyber incidents and responsibly respond to a...
Outside the workplace, romance may know no bounds. But if an office romance ends badly, the collateral damage could be much more than you or your practice’s reputation can afford.
In the dental practice, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improves job satisfaction and helps mitigate potential employment-related claims.
Dentists and their teams are in a unique position to observe patients regularly and can be the first to notice the signs of mental distress. It’s crucial for dental offices to prioritize awareness and training, establish robust assessment...
In their roles as employers, practice owners are obligated to report workplace injuries immediately. Delaying by taking a “wait and see” approach may potentially further an employee’s injury and lead to problems should a claim...
Whether processing credit cards or peer-to-peer payments, does your dental office have the right protections in place? Learn security, privacy and fraud prevention for steps to keep your practice and its finances safe.
Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients...
The integration of AI into dentistry is an exciting advancement that holds promises of improved patient outcomes and streamlined operations. TDIC’s Risk Management analysts explain the risks associated with AI use and share tips for...