In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of...
Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises.
Dentists and their teams are in a unique position to observe patients regularly and can be the first to notice the signs of mental distress. It’s crucial for dental offices to prioritize awareness and training, establish robust assessment...
Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients...
The integration of AI into dentistry is an exciting advancement that holds promises of improved patient outcomes and streamlined operations. TDIC’s Risk Management analysts explain the risks associated with AI use and share tips for...
For dentists, bartering can lay the groundwork for a liability claim if things don't go as planned. Should you decide to barter treatment, the details must be clear and documented on paper so each party upholds their end of the agreement.
When accidental aspiration or ingestion of a foreign object occurs during a dental procedure, timely communication about proper post-treatment care can prevent the incident from developing into a critical event.
The discussions and debates during and after election season can impede productivity and create potential risks, but practice owners can take the lead by asking patients and staff to leave political discussions at the door. Establish boundaries...
Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences...
Approach instances of substandard work with empathy and objectivity. Gather a thorough patient history and concrete evidence before making any decisions and adhere to the ADA code of ethics.