Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises.
In the dental practice, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improves job satisfaction and helps mitigate potential employment-related claims.
In their roles as employers, practice owners are obligated to report workplace injuries immediately. Delaying by taking a “wait and see” approach may potentially further an employee’s injury and lead to problems should a claim...
Properly classifying contracted employees is essential to maintaining compliance with workers' compensation regulations, protecting employees and safeguarding your practice from potential liabilities. Work closely with your local TDIC advisor...
The discussions and debates during and after election season can impede productivity and create potential risks, but practice owners can take the lead by asking patients and staff to leave political discussions at the door. Establish boundaries...
Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences...
Employee termination can be a difficult and sensitive matter, but there are times when it becomes necessary to preserve the safety, integrity and reputation of your practice. TDIC’s risk management analysts caution dental practice owners to...
Employee termination can be a difficult and sensitive matter. TDIC’s Risk Management analysts counsel that it’s better to mitigate the risks associated with termination with an emphasis on hiring and retaining high quality employees.
Providing top-notch dental care takes the contribution of each team member, but if practice owners fail to educate the team on their roles, responsibilities and limitations, experiences can quickly turn negative and create potential professional...
While TDIC’s Risk Management Advice Line is a service that’s helped thousands of dentists seeking guidance on handling difficult situations or crises in their offices, its analysts can also reassure dentists that they’ve done...