RM Matters

This article series is shared online and in select dental publications. Each article explores a single developing topic in risk management.

RM Matters Archive

Keep Holidays Happy with Guidelines for Office Parties


Participation, employee dynamics and labor laws all come into play when planning an office party. It’s important that practice owners establish clear guidelines when organizing any office event.

A Royal Dilemma: What should be done about patients who want to take their crowns elsewhere?

Patient Care
When patients attempt to dictate clinical decisions, from taking their crowns to another practice for delivery to contacting the lab directly, a prudent practice should have a response ready and take steps to reduce risk.

Safe and Sober: Managing Employees Who Are Under the Influence


From a detailed drug-free workplace policy to dealing with reasonable suspicion of intoxication, there are essential steps that can be taken to protect a safe and productive practice.

Informed Consent: More Than Just a Form

General Liability

Informed consent requires a thorough conversation describing the risks, benefits and alternatives of a proposed treatment.

Intoxicated Patients: To Treat or Not to Treat?

Content Type - RM Matters
Dentists should proceed with caution when considering treating patients who are suspected of being under the influence of drugs or alcohol, as doing so can set the stage for a liability claim.
Current Issue
Liability Lifeline

2021 Volume 1, Health + Resilience Issue

Explore the many causes and implications of today’s evolving wellness issues, understand how dentists’ well-being can increase the practice's liability risks and learn healthy techniques for coping and building resilience.

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