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RM Matters

Being informed to navigate new risks matters to you and your practice: Each article in our ongoing series explores a single developing topic in dentistry.

Romantic Relationships with Patients: Your Obligation as the Employer

In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk...

Handling Conflicts With Confidence: Tools To Reduce Tension and Risk

Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability...

Ransomware on the Rise: Steps to Protect Your Practice and Systems from Cyber Disruption

A practice system compromised by cyberattack can mean no access to schedules, billing or patient records....

Romance, Risks and Regret: The Drama of Interoffice Dating

Outside the workplace, romance may know no bounds. But if an office romance ends badly, the collateral damage...

Effective Communication Improves Job Satisfaction, Employee Retention

In the dental practice, open communication between practice owners and staff ensures an efficient workplace, reduces...

Depression Awareness and Response in the Dental Practice

Dentists and their teams are in a unique position to observe patients regularly and can be the first to notice the...

Workers’ Compensation: Quick Reporting Required With Employee Injuries

In their roles as employers, practice owners are obligated to report workplace injuries immediately. Delaying by...

Keeping Dental Practice Payments Safe and Secure

Whether processing credit cards or peer-to-peer payments, does your dental office have the right protections in...

Wheelchair to Dental Chair: Safe and Smooth Patient Transfers

Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family...

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Access a dentistry-focused risk management articles, guides, sample letters, informed consent forms and more.