RM Matters

This article series is shared online and in select dental publications. Each article explores a single developing topic in risk management.

RM Matters Archive

Wheelchair to Dental Chair: Safe and smooth patient transfers

Patient Care
Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients...

Keeping Office Payments Safe and Secure


Whether processing credit cards or peer-to-peer payments, does your dental office have the right protections in place? Learn security, privacy and fraud prevention for steps to keep your practice and its finances safe.

Working From Home? Considerations for Telecommuting

More and more dental employees are working from home, particularly those who perform scheduling, billing and other administrative. What are employers’ responsibilities when it comes to managing risks such as employee injuries and HIPAA...

Reduce Risk, Increase Productivity With Cellphone Policies

General Liability

The ubiquity of cellphone use puts employers in a difficult spot. See how phone use can bring up questions of productivity, professionalism and privacy in a dental office setting, and how to develop and enforce appropriate policies.

Before Recording, Protect Private Patient Information

Record Keeping

Surveillance cameras are becoming more common in dental offices. Be aware of the HIPAA and privacy regulations surrounding their use, as well as basic recording guidelines for practice owners.

Current Issue
Liability Lifeline

2021 Volume 1, Health + Resilience Issue

Explore the many causes and implications of today’s evolving wellness issues, understand how dentists’ well-being can increase the practice's liability risks and learn healthy techniques for coping and building resilience.

Risk Management Advice Line
Risk Management Seminars
Risk Management Reference Guides
Bundle and Save