RM Matters

This article series is shared online and in select dental publications. Each article explores a single developing topic in risk management.

RM Matters Archive

Political Discussions: Create Workplace Boundaries To Reduce Tension

The discussions and debates that seem inescapable during and after election season can impede productivity and create potential risks, but practice owners can take the lead by asking patients and staff to leave political discussions at the door....

COVID-19 and Informed Consent: What You Need To Know

General Liability
COVID-19 has no doubt impacted every aspect of our lives. After months of practice interruption, many dental practices have resumed routine care, and dentists are taking extraordinary steps to protect the safety of their patients and staff. While...

Returning to Work: A Compassionate Approach To Staff Well-Being

The COVID-19 pandemic has instilled feelings of stress, anxiety and fear in many dental professionals. Learn how to address staff who may be returning to work with significant anxiety and unease over their own health and safety, financial worries...

Seeking Guidance and Finding Focus in Times of Distraction and Distress

General Liability
The combination of clinical concerns, business uncertainties and economic pressures can lead to overwhelming feelings of anger, fear, disillusion and grief. Dentists are connected to a network of peers, as well as specialized experts, who can...

Speak Up! Open Communication Strengthens Employer-Employee Bonds

The art of communication is the language of leadership. In the dental office, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improve job satisfaction and helps mitigate potential...
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Liability Lifeline

2021 Volume 1, Health + Resilience Issue

Explore the many causes and implications of today’s evolving wellness issues, understand how dentists’ well-being can increase the practice's liability risks and learn healthy techniques for coping and building resilience.

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