RM Matters

This article series is shared online and in select dental publications. Each article explores a single developing topic in risk management.

RM Matters Archive

Precise Documentation is an Advantage in Veneer Cases

Record Keeping

Detailed record keeping, including photos and signed consent forms, can protect dentists from claims brought by unhappy patients.

Smart and Simple Steps to Manage Patient Injuries

Patient Care

A thorough assessment and detailed report, along with communication and compassion, can help mitigate liability should an injury occur.

Straight-Ahead Facts on Wage and Hour Rules


Keeping current on laws concerning minimum wage, overtime, meals, breaks and paid sick leave is essential for any practice owner.

Data Security Tips to Help Avert Breach of Patient Information


Dental practices house a significant amount of private patient data, so dentists must take steps to minimize internal and external risks.

Email in the Age of Privacy

General Liability

Dentists must use reasonable safeguards when using email to communicate to ensure private patient information is not compromised.

Current Issue
Liability Lifeline

2021 Volume 1, Health + Resilience Issue

Explore the many causes and implications of today’s evolving wellness issues, understand how dentists’ well-being can increase the practice's liability risks and learn healthy techniques for coping and building resilience.

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