RM Matters | TDIC (The Dentists Insurance Company)

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This article series is shared online and in select dental publications. Each article explores a single developing topic in risk management.

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Handling Conflicts With Confidence: Tools To Reduce Tension and Risk

General Liability

Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises.

Practice Website Accessibility: A New Wave of AwDA Litigation

Content Type - RM Matters

“Click by” lawsuits based on violations of the Americans with Disability Act are being targeted at dental practices in increasing numbers. Learn what makes a website accessible, your role in compliance and how to reduce your risks.

COVID-19 Fatigue: Keeping Masks on and Office Morale up

General Liability

After many months of complying with personal protective equipment requirements, many dental professionals have become fatigued and some practices have let their guards down. Learn how to accommodate employees’ comfort while maintaining mask...

Unmasked Patients: Conflicts, Accommodations and Common Sense

General Liability

The challenges brought on by COVID-19 can also include navigating interactions with patients who simply refuse to wear face masks. Learn how to make safe accommodations for patients who have medical concerns. And, for those who refuse masks on...

Hostility in the Workplace Escalates if Left Unchecked

General Liability

Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences...

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Current Issue

4/1/2021

Handling Conflicts With Confidence: Tools To Reduce Tension and Risk

Liability Lifeline

2021 Volume 1, Health + Resilience Issue

Explore the many causes and implications of today’s evolving wellness issues, understand how dentists’ well-being can increase the practice's liability risks and learn healthy techniques for coping and building resilience.

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The Dentists Insurance Company
1201 K Street, 17th Floor
Sacramento, CA 95814

(800) 733-0633

CA Insurance Lic. #0652783

This company was issued a secure rating by the A.M. Best Company, click for additional details

The Dentists Insurance Company underwrites Professional Liability in AK, AZ, CA, HI, ID, IL, MN, MT, NV, NJ, ND, OR, PA, TN, WA, as well as Commercial property and GL in OR, WA, ID, TN & MT. Additional coverages written by TDIC include: Commercial Property and Cyber Suite Liability in AZ, CA, HI, IL, MN, NV, NJ, ND and PA. TDIC also underwrites Workers’ Compensation in CA. Other insurance products are placed through TDIC Insurance Solutions or other brokers with outside carriers, or with WDIA, a full service brokerage that places disability, health, life, long-term care, cyber security and other coverages in Washington, or IDIA, a full service brokerage that places workers’ comp, disability, health, life, long-term care and other coverages in Idaho with outside carriers.

800.733.0634