Treating Older Adults: Minimize Risk With Informed Consent and Updated Health History Ensuring the safety and health of older adult patients requires several considerations, including their ability to understand treatment options, to provide a current medical history and to participate in the decision-making process. October 06, 2025 RM Matters Patient Care and Communication Risk Management Essentials
Saving Time and Staying Safe With Paperless Documentation Learn how to transform recurring paperwork into more secure, organized, and flexible digital formats. Reduce risks of outdated and compromised information, while increasing convenience and accessibility, with a thoughtful approach to paperless... September 30, 2025 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials
Practice Website Accessibility: Is Yours Risking AwDA Litigation? “Click by” lawsuits based on violations of the Americans with Disability Act are being targeted at dental practices in increasing numbers. Learn what makes a website accessible, your role in compliance and how to reduce your risks. September 29, 2025 RM Matters Property and Practice Ownership Risk Management Essentials
Injury on the Job? Proper Response Protocols Protect Your Practice and Employees Every workers’ compensation claim varies, but with each claim, dentists should report the injury to their insurance carrier as soon as possible, maintain contact with their claim adjuster and facilitate open discussions with the employee to... July 31, 2025 RM Matters Employment and Managing a Team Insurance 101 Risk Management Essentials
Romantic Relationships with Patients: Your Obligation as the Employer In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of... July 03, 2025 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials
Handling Conflicts With Confidence: Tools To Reduce Tension and Risk Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises. June 26, 2025 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Ransomware on the Rise: Steps to Protect Your Practice and Systems from Cyber Disruption A practice system compromised by cyberattack can mean no access to schedules, billing or patient records. TDIC’s Risk Management analysts share steps you can take to protect your systems, prevent cyber incidents and responsibly respond to a... June 25, 2025 RM Matters Property and Practice Ownership Risk Management Essentials
Romance, Risks and Regret: The Drama of Interoffice Dating Outside the workplace, romance may know no bounds. But if an office romance ends badly, the collateral damage could be much more than you or your practice’s reputation can afford. June 20, 2025 RM Matters Property and Practice Ownership Risk Management Essentials
Effective Communication Improves Job Satisfaction, Employee Retention In the dental practice, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improves job satisfaction and helps mitigate potential employment-related claims. March 31, 2025 RM Matters Employment and Managing a Team Risk Management Essentials
Depression Awareness and Response in the Dental Practice Dentists and their teams are in a unique position to observe patients regularly and can be the first to notice the signs of mental distress. It’s crucial for dental offices to prioritize awareness and training, establish robust assessment... March 17, 2025 RM Matters Patient Care and Communication Risk Management Essentials