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RM Matters

This article series is shared online and in select dental publications. Each article explores a single developing topic in risk management.

Featured Articles

To Treat or Not To Treat? Unvaccinated Patients Create Ethical Dilemmas

The return of measles raises questions about the ethical and legal obligation to treat patients who may put others at risk. Learn whether dental practices can and should refuse to treat unvaccinated patients.

Avoid Medication-Related Tragedies with Comprehensive Health History Forms

Make informed decisions about medications and prescription-strength dental products and prevent negative drug interactions, allergic reactions and adverse effects with accurate, up-to-date and comprehensive health history forms.

Risk Management Considerations for Older Adult Patients

Special considerations are warranted for patients of advanced years, especially those who are medically-compromised. Learn the necessary precautions to ensure they remain safe in your practice.

RM Matters Archive
Employment General Liability Patient Care Property Record Keeping

Keep Holidays Happy with Guidelines for Office Parties

Participation, employee dynamics and labor laws all come into play when planning an office party. It’s important that practice owners establish clear guidelines when organizing any office event.

Safe and Sober: Managing Employees Who Are Under the Influence

From a detailed drug-free workplace policy to dealing with reasonable suspicion of intoxication, there are essential steps that can be taken to protect a safe and productive practice.

Hiring Done Right: License Verification and Background Checks

For practice owners, hiring competent, qualified and properly licensed staff can help lower the risk of negligent hiring and employment-related claims.

Winning Strategies for a Team Approach to Risk Management

Encouraging staff to watch for potential problems in a dental practice means difficulties are identified and diffused more efficiently.

Dentists and the Virtual Dental Home: What You Should Know

The Virtual Dental Home model demands the use of specific protocols and is subject to the same regulations as traditional practice models.

When Casual Behavior Crosses the Professional Line

A relaxed, family-like environment is a good thing, but it is important to remember that dentists set the standard for appropriate conduct.

Accounting Controls Can Prevent Dishonest Behavior

Internal theft is an unfortunate reality, but dentists can avoid becoming a victim by implementing a few simple preventative measures.

Report Employee Injuries Immediately to Avoid Complications

When faced with a Worker’s Compensation claim, dentists should follow a few basic guidelines to help the process go smoothly.

Straight-Ahead Facts on Wage and Hour Rules

Keeping current on laws concerning minimum wage, overtime, meals, breaks and paid sick leave is essential for any practice owner.

Minimizing Vicarious Liability for Employee Actions

A methodical hiring process and clearly defined roles and expectations can help protect dentists from negligent behavior from staff.

Dating a patient? Refer First

You can’t always avoid Cupid’s arrow, but you can avoid potential liability by referring the patient to another practice first.

Addressing Interoffice Dating

Clearly defined policies on office romance can help ward off claims of sexual harassment and favoritism, while keeping morale high.

Address Harassment Complaints Immediately to Avoid Liability

Dentists have a legal obligation to maintain a safe workplace, and can be held liable if a harassment situation is not addressed.

FMLA and Other Triggers for Leaves of Absence

As business owners, dentists are required to understand the ins and outs of laws that provide leave of absence rights to workers.

What's the Deal with EPL?

Employment Practices Liability insurance protects dentists from employment-related claims, including discrimination and harassment.

OMG! Txting @ work is not gr8

Mobile devices have revolutionized the way we communicate, but their use has many liability implications for dental practices.

Follow a Post-Exposure Plan After Needlestick Injury

As the No. 1 Worker’s Compensation Claim in dentistry, needlestick injuries require a thorough and immediate plan to document exposure.

Employee Needlestick Injuries are Prevalent and Preventable

There is often a pattern of behavior related to needlestick injuries, so implementing precautions and an exposure control plan is crucial.

Current issue
Taking shortcuts on charting, such as using pre-established templates, may seem like a convenient time-saver, but it can leave patients unhappy and lead to potential liability claims.
Liability Lifeline
Spring 2019

Spring has sprung, and it's time to get your practice in order! See how to conduct a thorough evaluation of all elements of your practice, from revisiting charts to inspecting equipment. Create a positive and efficient environment while helping to mitigate possible liability claims stemming from patient injuries, employment disputes and data breaches.


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