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Pain & Perception: Reducing nerve injury risks

TDIC identifies nerve injury claims resulting from extraction, endodontic treatment, implant placement and other invasive procedures as rating among the highest in severity and frequency. However, a complaint of paresthesia does not by itself indicate negligent treatment. Miscommunication, unexpected outcomes, failure to fully inform and insufficient documentation can all lead to unfavorable situations.

Get expert advice while earning C.E. credits and a 5% Professional Liability premium discount for two years upon completion of a full-length seminar.

After course completion, you will better understand how to:

  • Institute protocols for communicating when multiple dentists are involved in treating a patient to improve continuity of care.
  • Recognize the importance of complete and appropriate documentation.
  • Communicate unexpected treatment outcome with the patient and know when to refer.
  • Understand that informed consent is a process, not a form.

Live seminars or online reader


Register now for online seminars

eLearning: How to register and access courses

Choose your course
When ready, click Register now and follow the prompts. Once you’ve selected the course, add it to your cart (even if there is no course fee). Then, click the Sign In button to continue registration.

Sign in or create a profile

If you already know your User Name and Password:
Complete the fields and click LOG IN.

Tip: If your ADA number is your user name, enter the number with no dashes.

If you can’t remember your User Name or Password:
Click the “Forgot your username?” or “Forgot your password?” link below each field. You will be prompted to enter your email address. Within two business days, you will receive an email with the subject line “Welcome! Learning awaits.” That email includes a red password reset button. Click the link and follow the prompts.

Tip: Be sure to add to your "Safe Senders" list and check your junk and spam email folders.

If you’re a new user:

Complete all of the required fields and follow the prompts.

Tip: If using your ADA number as your user name, enter the number with no dashes.

Registration confirmation
You will receive a separate email for each course for which you registered. So, if you registered for multiple courses, you will receive multiple confirmations.

Course completion
Please allow 10 days after course completion for your certificate to be ready. After that time, log in at to check for and access certificates.

For Windows-based devices, we recommend using Firefox or Google Chrome for eLearning. If using a Mac or Apple device, Safari or Firefox is recommended. If you encounter issues using Internet Explorer 8 or 9, close the course and try a recommended browser. A headset or speakers will also be needed for audio-enabled courses. If you plan to access the course via iPad or tablet, select the self-study online reader option.

For technical support, including difficulties with login or accessing course components, contact TDIC at


Additional seminars do not qualify for the two-year, 5 percent Professional Liability premium discount. To be eligible for the discount, the current seminar identified above must be taken.