COVID-19 (Coronavirus)

In this unprecedented health crisis, TDIC is making every effort to ease dentists’ burdens and provide useful information available to help guide them.

Below are some resources to better serve policyholders during this difficult and uncertain time.

TDIC will continue to provide information and updates about COVID-19 on this page. Your state dental association may also provide trusted guidance and resources.

 
COVID-19 Frequently Asked Questions

TDIC continues to receive inquiries from TDIC policyholders on how to assess and manage the risk of potential exposure.

Do the patient’s dental benefits cover telemedicine? Will I be reimbursed for virtual visits?

The ADA continues to provide evolving guidance on the use of the teledentistry codes. Refer to COVID-19 Coding and Billing Interim Guidance for help with issues related to virtual appointments during the current pandemic.

Many benefit plans are experiencing response delays as they transition to remote work environments. Online portals may provide access to your patients’ eligibility, benefits, treatment history, frequencies, remaining maximums and deductibles. And one of the easiest ways to reduce the risk of slow-pay claims is to submit electronically.

Contact TDIC

800.733.0633
[email protected]

For policyholders in Idaho, Oregon, Montana, Tennessee or Washington, call 800.452.0504.

TDIC Endorsed Brokers

TDIC Insurance Solutions
California, Arizona, Illinois, Minnesota and Nevada
Phone:800.733.0633
Email: [email protected]

Montana, Oregon and Tennessee
Phone: 800.452.0504
Email: [email protected]

Conrad-Houston Insurance (Alaska)
Phone: 907.276.7667
www.chialaska.com

Idaho Dentist Insurance Agency (IDIA)
Phone: 208.371.3052
Email: [email protected]
www.theisda.org

Jerry Hay, Inc. (Hawaii)
Phone: 808.521.1841

Mid-Atlantic Insurance Resources (New Jersey)
Phone: 877.476.4588
Email: [email protected]
www.midatlanticir.com

Pennsylvania Dental Association Insurance Services (PDAIS)
Phone: 717.234.6530
www.pdais.com

Washington State Dentists’ Insurance Agency (WDIA)
Phone: 800.282.9342
www.wdiains.com