Training Your Dental Practice Team to Combat Cyber Threats Cybersecurity is an ongoing effort. Regular training and education are crucial to keep your practice team ahead of the evolving risks. October 01, 2024 RM Matters Property and Practice Ownership Risk Management Essentials
Treating Elderly Patients: Minimize Risk With Informed Consent and Updated Health History Dental professionals face a number of challenges in securing consent for oral care, but there are specific consent and documentation considerations when caring for older adults. May 03, 2021 RM Matters Patient Care and Communication Risk Management Essentials
Upholding Ethical Standards When Addressing Prior Dental Treatment Approach instances of substandard work with empathy and objectivity. Gather a thorough patient history and concrete evidence before making any decisions and adhere to the ADA code of ethics. April 19, 2024 RM Matters Patient Care and Communication Risk Management Essentials
What About Political Discussions in the Dental Practice? The discussions and debates during and after election season can impede productivity and create potential risks, but practice owners can take the lead by asking patients and staff to leave political discussions at the door. Establish boundaries... September 10, 2024 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Wheelchair to Dental Chair: Safe and Smooth Patient Transfers Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients... December 20, 2024 RM Matters Patient Care and Communication Risk Management Essentials
When Disaster Strikes Your Dental Practice: Emergency Property Measures TDIC’s risk management analysts offer advice on the proper steps to take if your practice is threatened or damaged by a wildfire or other natural disaster. June 12, 2024 RM Matters Property and Practice Ownership Risk Management Essentials
When Patients are Angry: De-escalation and Risk Mitigation are Vital Tools Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe... August 11, 2022 RM Matters Patient Care and Communication Risk Management Essentials
Where’s the Line? Define, Apply and Maintain Professional Boundaries Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by... September 01, 2022 RM Matters Employment and Managing a Team Risk Management Essentials
Who are You Treating? Verify Dental Patient Information to Reduce Risk of Wrong Treatment Performing dental treatment on one patient that was intended for another can yield calamitous results. Define and document the ways your whole office team verifies patient information. February 01, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Whodunit? Subrogation Determines Responsibility in Property Claims Minimize downtime and practice disruption after a property loss by understanding the recovery process. February 09, 2024 RM Matters Property and Practice Ownership Risk Management Essentials