Patient Dismissals: Why, When and How Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s Advice Line showcase the unique complexities of dismissing patients prior to completion of treatment. June 01, 2022 RM Matters Patient Care and Communication Risk Management Essentials
New Patient Record Essentials Guide Documentation guidelines and recordkeeping best practices to ensure accurate and compliant management of patient records. December 02, 2025 Reference Guides General Liability Patient Care New
Patient Selection: An Important Risk Management Tool Patient and case selection is an essential component of a dental practice. TDIC risk management analysts explain how being selective in patients you accept into your practice helps to avoid costly risks. April 19, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Patients First: Guidance for Retreatment When an Associate Leaves the Dental Practice Dealing with re-treatment can be a difficult issue, especially when the dentist who originally treated the patient is no longer with the practice. Put patients first and document a business associate agreement to define expectations and... January 17, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Periodontal: Non-surgical Discussion and informed consent form for non-surgical periodontal treatment October 21, 2015 Informed Consent Chinese English Hmong Japanese Korean Russian Spanish Tagalog Traditional Chinese Vietnamese Periodontal
Periodontal: Surgical Discussion and informed consent form for surgical periodontal (gums and bone) treatment October 21, 2015 Informed Consent Chinese English Hmong Japanese Korean Russian Spanish Tagalog Traditional Chinese Vietnamese Periodontal
Positive communication in the dental practice reduces risk and improves outcomes A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways... April 28, 2023 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Post-Treatment Care Crucial in Foreign Object Aspiration Incidents When accidental aspiration or ingestion of a foreign object occurs during a dental procedure, timely communication about proper post-treatment care can prevent the incident from developing into a critical event. November 15, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Practice Website Accessibility: Is Yours Risking AwDA Litigation? “Click by” lawsuits based on violations of the Americans with Disability Act are being targeted at dental practices in increasing numbers. Learn what makes a website accessible, your role in compliance and how to reduce your risks. September 29, 2025 RM Matters Property and Practice Ownership Risk Management Essentials
Premises Incident Report Form for documenting injuries involving patients or visitors inside or outside the practice May 03, 2024 Sample Forms State Alaska Arizona California Hawaii Idaho Illinois Minnesota Montana Nevada New Jersey North Dakota Oregon Pennsylvania Tennessee Washington Documentation General Liability