Improving Patient Safety with a Timeout Policy The dental office can be a fast-paced working environment with various distractions that can impede best safety practices. Dental teams should be reminded that taking shortcuts often come at a high cost and implement a timeout before procedures... October 20, 2025 RM Matters Patient Care and Communication Risk Management Essentials
Treating Older Adults: Minimize Risk With Informed Consent and Updated Health History Ensuring the safety and health of older adult patients requires several considerations, including their ability to understand treatment options, to provide a current medical history and to participate in the decision-making process. October 06, 2025 RM Matters Patient Care and Communication Risk Management Essentials
Saving Time and Staying Safe With Paperless Documentation Learn how to transform recurring paperwork into more secure, organized, and flexible digital formats. Reduce risks of outdated and compromised information, while increasing convenience and accessibility, with a thoughtful approach to paperless... September 30, 2025 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials
Romantic Relationships with Patients: Your Obligation as the Employer In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of... July 03, 2025 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials
Handling Conflicts With Confidence: Tools To Reduce Tension and Risk Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises. June 26, 2025 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Depression Awareness and Response in the Dental Practice Dentists and their teams are in a unique position to observe patients regularly and can be the first to notice the signs of mental distress. It’s crucial for dental offices to prioritize awareness and training, establish robust assessment... March 17, 2025 RM Matters Patient Care and Communication Risk Management Essentials
Wheelchair to Dental Chair: Safe and Smooth Patient Transfers Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients... December 20, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Navigating the Risks of AI-Enhanced Dentistry The integration of AI into dentistry is an exciting advancement that holds promises of improved patient outcomes and streamlined operations. TDIC’s Risk Management analysts explain the risks associated with AI use and share tips for... December 10, 2024 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials
Bartering Your Dental Services? Get It in Writing For dentists, bartering can lay the groundwork for a liability claim if things don't go as planned. Should you decide to barter treatment, the details must be clear and documented on paper so each party upholds their end of the agreement. November 27, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Post-Treatment Care Crucial in Foreign Object Aspiration Incidents When accidental aspiration or ingestion of a foreign object occurs during a dental procedure, timely communication about proper post-treatment care can prevent the incident from developing into a critical event. November 15, 2024 RM Matters Patient Care and Communication Risk Management Essentials