What began as a rather straightforward follow-up procedure quickly escalated into a patient’s complex request...
Just as dental offices are obligated to prevent financial identity theft by protecting patients’ personal...
Employee termination can be a difficult and sensitive matter, but there are times when it becomes necessary to...
For dentists, bartering can lay the groundwork for a liability claim if things don't go as planned. Should you...
When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their...
A patient accused a dentist of bait-and-switch tactics after he used the term “Invisalign” instead of...
Impassioned political debates can create an uncomfortable environment for both staff and patients. Practice owners...
With a thoughtful approach to creating written guidelines and modeling appropriate professional behavior, employers...
Maintaining robust cybersecurity in your dental practice can help prevent cyber threats. However, when it comes to...