A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways...
While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that reconstructive work did not meet their expectations. Through thoughtful communication, dentists have opportunities to mitigate patient...
In dentistry, optimal patient safety exists when all members of the dental team actively work together to ensure the well-being of each patient. When a crisis does arise, a prepared team is an effective team.
Questions arise regarding if and when dentists should consider dismissing patients. Recent calls to TDIC’s Advice Line showcase the unique complexities of dismissing patients prior to completion of treatment.
Giving back by volunteering life-changing dental treatment can be one of the most rewarding aspects of your professional life. Don’t let confusion about liability coverage stand in the way of your volunteer efforts.
In any workplace, navigating relationships is complicated. But the potential for unforeseen and possibly high-risk issues increases when a dentist — or anyone else on the practice team — chooses to date a patient. Be aware of...
Patient safety remains a top priority for practice owners and dental teams; however, the dental office can often be a fast-paced working environment with various distractions that can impede best safety practices. Dental teams should be reminded...
Dental professionals face a number of challenges in securing consent for oral care, but there are specific consent and documentation considerations when caring for older adults.
Many calls to TDIC’s Risk Management Advice Line concern informed consent and communicating any risks of contracting COVID-19 in a dental setting. Learn more about which informed consent forms are sufficient today and how a signed form can...
Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients...