Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises.
In the dental practice, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improves job satisfaction and helps mitigate potential employment-related claims.
In their roles as employers, practice owners are obligated to report workplace injuries immediately. Delaying by taking a “wait and see” approach may potentially further an employee’s injury and lead to problems should a claim...