COVID-19 (Coronavirus)
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COVID-19 (Coronavirus)

Last updated: July 30, 2020

In this unprecedented health crisis, TDIC is making every effort to ease dentists’ burdens and provide any information available to help guide you.

Here are some of the ways TDIC is working to better serve our policyholders during this difficult and uncertain time:

Financial relief

  • Grace period for insurance premiums extended to June 30, or longer depending on state orders
  • Credit card and insufficient fund fees temporarily waived
  • Fees for online Risk Management seminar 
    temporarily waived


  • Financial health webinars sponsored by TDIC now available
  • All webinars will be recorded and available on the TDIC webinars page.
  • Registration is limited to the first 3,000 attendees.


  • Partnering with CDA and other associations to ensure members can provide emergency care
  • Advising state and federal policymakers about the impact to dentists
  • Advocating for stimulus and relief packages for dentists
Frequently Asked Questions

TDIC continues to receive inquiries from TDIC policyholders on how to assess and manage the risk of potential exposure. Frequently asked questions have been grouped into the following categories:

  • Coverage
  • Economic Relief
  • Employment
  • Infection Control
  • Informed Consent
  • Patient Screening
  • Practice Interruptions
  • Telehealth
  • Workers' Compensation
Workers' Compensation FAQs

Answers to Your Questions

The Dentists Insurance Company’s (TDIC) Claims and Risk Management department has received numerous questions regarding office closures and when to file a workers’ compensation claim due to COVID-19. The following are answers to the most commonly asked questions.  

An employee tested positive with COVID-19 and is unsure if they contracted it at work or elsewhere. Do I need to file a claim?

A: Yes. In California, Gov. Newsom signed an Executive Order (N-62-20) on May 6, 2020, stating that an employee who tests positive for COVID-19 from March 19, 2020, to July 5, 2020, can file a workers’ compensation claim, and it may be accepted if all of the following exist:

Any COVID-19-related illness of an employee shall be presumed to arise out of and in the course of the employment for purposes of awarding workers’ compensation benefits if all of the following requirements are satisfied:  

a) The employee tested positive for or was diagnosed with COVID-19 within 14 days after a day that the employee performed labor or services at the employee’s place of employment at the employer’s direction. 
b) The day of supposed exposure to COVID-19 was on or after March 19, 2020. 
c) The employee’s place of employment was not the employee’s home or residence. 
d) A diagnosis of COVID-19 can only be provided by a physician who holds a physician or surgeon license issued by the California Medical Board; a diagnosis must be confirmed by a test within 30 days of the date of the diagnosis. 

The Executive Order created a rebuttable presumption, meaning, if it was discovered through a claims investigation that the employee was exposed to COVID-19 outside of work, the claim would be denied. 

If your employee worked for you from March 19, 2020, through July 5, 2020, and tested positive for COVID, call your workers’ compensation carrier to determine if a claim needs to be opened. 

If your employee contracted COVID after July 5, 2020, and they believe they got it at work, contact your workers’ compensation carrier to determine if a workers’ compensation claim should be filed. 


TDIC will continue to keep policyholders informed about COVID-19 on this page. Your state dental association may also provide trusted guidance and resources.

Contact TDIC

[email protected]

For policyholders in Idaho, Oregon, Montana, Tennessee or Washington, call 800.452.0504.

TDIC Endorsed Brokers

TDIC Insurance Solutions
California, Arizona, Illinois, Minnesota and Nevada
Email: [email protected]

Montana, Oregon and Tennessee
Phone: 800.452.0504
Email: [email protected]

Conrad-Houston Insurance (Alaska)
Phone: 907.276.7667

Idaho Dentist Insurance Agency (IDIA)
Phone: 208.371.3052
Email: [email protected]

Jerry Hay, Inc. (Hawaii)
Phone: 808.521.1841

Mid-Atlantic Insurance Resources (New Jersey)
Phone: 877.476.4588
Email: [email protected]

Pennsylvania Dental Association Insurance Services (PDAIS)
Phone: 717.234.6530

Washington State Dentists’ Insurance Agency (WDIA)
Phone: 800.282.9342