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Guidance for protecting your practice during emergencies

Protests, riots, looting or other events taking place around your practice can cause heightened concern about property damage. Remember that personal safety is always the number one priority and you have support protecting your property against theft and vandalism.

Emergency preparation and response

  • Contact patients to reschedule appointments at a future date when you anticipate the practice can safely reopen.
  • Reach out to your employees to notify them of the temporary suspension of on-site appointments and begin to assign remote work duties, if possible.
  • Determine what services you can perform via teledentistry until your practice is restored. 
  • Secure the premises if windows or doors have been broken by contacting an emergency board-up company.
  • Contact your property management to coordinate access to the premises and repair efforts.
  • If the event resulted in the theft of or damage to computer equipment, contact your IT service provider to provide remote access, evaluate risks and restore data.
  • Contact your dental equipment representative if you’ve sustained damage to dental equipment, so that you can coordinate testing, assessment or repair.
  • Hire a restoration company to address water, smoke, fire damage as soon as possible to mitigate further loss.

Do you have sufficient coverage for emergencies?

Request a free policy review with an agent in your region.