When there are events taking place around your practice that cause heightened concern about property damage, personal safety is always the number one priority. Ensure the safety of your practice, staff, patients and yourself with these steps:
- Secure the premises if windows and/or doors have been broken by contacting an emergency board up company
- Contact patients to reschedule appointments until the practice can reopen
- Reach out to your employees to notify them of the temporary suspension of the practice and begin to assign remote work duties, if possible
- Contact your property management to provide access to the premises to coordinate repair efforts
- If the loss involved the theft or damage to computer equipment, contact your IT service provider to restore data, provide remote access, etc.
- Contact your dental equipment representative if you've sustained damage to dental equipment for testing, assessment, etc.
- Hire a restoration company to address water, smoke, fire damage to restore the practice as soon as possible
- Determine what services you can perform via teledentistry until your practice is restored
TDIC offers an online resource “Property: Before and After a Loss” that includes a detailed section on theft and vandalism.
It's important to file a claim as soon as possible and document the damage.